Frequently Asked Questions
Everything you need to know about your 35mm Co. experience.
What is the difference between your reusable film cameras and disposable ones?
Unlike disposable cameras that contribute to landfill waste, our 35mm Co. cameras are designed for long-term use. You can simply swap out the film roll once finished, replace the AAA battery when needed, and continue shooting for years to come.
How long does shipping take for domestic and international orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can range from 7-14 business days depending on your location and local customs processing.
What type of film should I use with my 35mm Co. camera?
Our cameras are compatible with any standard 35mm roll film. This includes color negative, black and white, or slide film. We recommend ISO 200 or 400 for the best results in various lighting conditions.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for all unused products in their original packaging. If your camera arrives with a manufacturing defect, please contact our support team immediately for a free replacement or full refund.
Does the camera come with a warranty?
Yes, every 35mm Co. camera includes a 12-month limited warranty that covers any internal mechanical failures or manufacturing defects. Please note this does not cover accidental damage, water damage, or loss.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.